Reference

What You Agree To When You Use m200d

These terms set out the rules that apply to your account, your transactions via DANA, OVO, or GoPay, and your access to every part of the platform — from the slots lobby to the live tables.

Account eligibilityDANA · OVO · GoPayJurisdiction-dependent accessAccount security rulesFair use policy
m200d What You Agree To When You Use m200d
CONTACT PATHS

Reach Us About Your Terms Query

If something in these terms is unclear, or if you need to raise a concern about your account, our support team is available around the clock. You can reach us through live chat directly in the platform, by email, or via our social channels. For account-specific questions — such as a transaction dispute or an access issue — have your account ID ready so we can resolve it faster.

Team online

Live Chat

Open the chat widget from any page in your account. Available around the clock for terms and account queries.

Email Support

Send your question to our support address. Include your account ID and a brief description of the issue for a faster response.

Social Channels

Reach us through our official social pages for general terms questions. For account-specific issues, live chat or email is faster.

ACCOUNT PROTECTION

How We Protect Your Account and Data

Your account data is stored with encryption in transit and at rest. We collect only what is needed to operate your account — registration details, transaction records, and session logs. You can request a copy of your data or ask us to close your account at any time by contacting support. We do not share your personal information with third parties except where required by applicable law or to process your DANA, OVO, or GoPay transactions through their respective payment rails.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required by applicable regulations after closure.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences through your browser settings.

Account Security

Your account is protected by OTP verification on login. If you notice any unauthorised access, contact support immediately to freeze the account.

Data Requests

To access, correct, or delete your personal data, submit a request through live chat or email. We aim to respond within a reasonable timeframe under applicable law.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your account, and how to get in touch if something needs to change.

Access depends on local law and is available where local law permits. Check that online gaming is allowed in your region before opening an account.

We will notify you via your registered contact details. The updated terms are posted here, and continued use of the platform means you accept the changes.

Contact our support team within 7 days of the transaction. Have your account ID and the transaction reference ready so we can investigate and respond quickly.

Yes. Submit a data access request through live chat or email. We will respond within a reasonable timeframe as required by applicable law in your region.

Contact support via live chat or email and request account closure. Any pending GoPay or OVO withdrawals will be processed before the account is deactivated.

Reach our support team immediately through live chat. We can freeze your account right away while we investigate the OTP login records on your account.